volta facts and myths: Four questions you may still have about the system

From the deposit amount to the conditions for returning containers, some questions remain about how the Deposit Return System (DRS) works. We have brought together four statements to distinguish fact from fiction.

4 facts and myths about volta:

1. “It is possible to return volta containers that are not in perfect condition.” — TRUE

Yes, provided they have not been crushed and their barcode remains legible.

A container does not need to be in pristine condition to be accepted. What matters is that it meets the requirements for the machine to identify and validate it. This also helps prevent fraud.

2. “volta helps us recycle more and better.” — TRUE

volta ensures that 100% of returned containers are recycled.

The DRS provides a dedicated collection process for eligible containers, which follow a separate recycling stream so that they can be turned into new bottles and cans. This means more materials recovered, more resources reused and less reliance on virgin raw materials, contributing to a more circular economy.

In conventional recycling, different packaging materials are mixed together, making the recycling process more challenging. This is why the two systems complement each other, with each playing its own role.

3. “The volta deposit is a tax.” — FALSE

The deposit is fully refundable when the container is returned.

The €0.10 deposit is paid at the time of purchase and refunded in full when the container is returned through the system.

4. “It is not possible to return containers if there is no volta machine.” — FALSE

Containers can always be returned to the establishment where they were purchased, whether a small supermarket or a café.

In retail, there are also manual volta collection points, located in smaller shops, convenience stores and local supermarkets without reverse vending machines. At these locations, staff accept the containers, check that they meet the return requirements and refund the deposit.

This means that even in more remote areas, containers bearing the volta symbol can be returned.

In the hospitality sector (HoReCa), if the customer pays for the drink at the time of purchase, the deposit will be charged. However, the container can always be presented for return, along with proof of purchase if requested, to obtain the €0.10 refund.

The Deposit Return System covers single-use plastic, aluminium and steel beverage containers with a capacity of up to 3 litres, clearly identified by the volta symbol. Consumers pay a €0.10 deposit at the time of purchase, which is refunded when the container is returned to a volta Collection Point or Kiosk.

This information forms part of volta‘s new “True or False” campaign, launching on Monday, 21 September, and running across television, radio, outdoor advertising displays and digital channels until November. This new phase of the brand’s communication aims to address consumers’ specific questions and improve understanding of how the Deposit Return System works.